/ Blog /Transcripts and AI-generated summaries, now live in Beta
July 18, 20234 min read
We're thrilled to announce exciting new features on our platform - Speaker Labelled Transcription and AI-generated Summary.
Recordings of live video interactions serve as valuable assets enabling on-demand content, quality enhancement, training, feedback, and audit purposes. However, the time-consuming nature of viewing recordings poses a significant challenge. Transcriptions and summaries help you extract answers and insights faster from recordings. With our new transcription and summary capabilities, we not only convert the human analog form of information into actionable data points, allowing for faster analysis and a comprehensive bird’s eye view, but we also enable analysis and searchability of the information.
Moreover, we understand the hassle of working with multiple services and integrating various plugins. To streamline this process, we have integrated these capabilities into our recording APIs and developed a user-friendly dashboard UI for a quick implementation.
If you’ve been a user of 100ms recordings, these new features will fit neatly into your consumption workflow.
While many services can transcribe videos, understanding who spoke when is crucial for gaining comprehensive context. Speaker labels significantly enhance the quality of information extracted from transcriptions, enabling topical analysis, interests, speaking patterns across all of user’s calls. Here’s what 100ms’ transcription does well:
Initially skeptical of the value AI summaries could provide, we now heavily rely on them for design discussions and customer interactions. The following summary is generated from the transcript of the team's discussion on this blog's initial draft.
We’ve built our first summary feature release to not only summarise the calls in the Minutes of the Meeting format but we’ve also kept it customisable. Here’s what is possible:
This is only the beginning for this feature. We have much planned in our future releases. Here’s a sneak peak:
We’ve kept this feature completely free for now since this is in Beta. We’re looking to gather as much feedback as we can and can’t wait for you to try it out.
We’ve kept it super simple to get started with transcription and summary and written this neat little guide to help you with that.
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